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how to order
We now only offer PayPal as a method of payment. You don't need an account as PayPal allow you to use their website to make payments using your credit card without having to open an account. Please note though that we only ship to addresses that are registered with PayPal. When completing the order form please be careful, especially the email address and your postal address as these are the addresses we will use to contact you and post to. If you are ordering a frame and want lenses fitted, mention it in the message box. Please be aware, we value your privacy. By pressing the submit button you have automatically sent us your completed order form as well as sending a copy to yourself, confirming your order. If we have the item in stock we will contact you by email confirming that this item is indeed still available. Please wait for your PayPal invoice. Please note that if payment - or your confirmation of your intention to pay - is not made within 3 days we will no longer be able to hold items and they will be re-offered for sale. postage All sunglasses and frames are sent in a suitable hard case* and then posted in a padded bag. All parcels are sent insured and will require a signature on delivery.‡ The following prices are calculated on the weight of the average single pair of sunglasses in a hard case and in a jiffy bag (150g) and rounded up to the nearest UK Pound†. For multiple pairs, we will quote the price when we contact you, but as a guide, it is approximately £1 extra per pair for UK or £2.00 for overseas. For UK Customers - £ 10.00 Special Delivery service, insured to £750.00, next day delivery For European Customers (see below) - £ 14.00 Royal Mail International Tracked & Signed service, insured to £250.00 ‡ For World Zone 1 Customers (Canada, S America, Asia etc) - £ 16.00 Royal Mail International Tracked & Signed service, insured to £250.00 ‡ For World Zone 2 Customers (Australia, etc) - £ 18.00 Royal Mail International Tracked & Signed service, insured to £250.00 ‡ For World Zone 3 Customers (USA)** - £ 19.00 Royal Mail International Tracked & Signed service, insured to £250.00 ‡ * - some sunglasses are too big for the hard cases that we have in stock so in these circumstances, suitable packaging will be provided. † - if you have ordered a small pair that arrives in a lighter case it may appear that you have paid too much for post. We have calculated on the average weight so in these instances, you will have to regard the extra £1 as contributing to the packaging, for which we do not make a charge. ‡ As of April 2014, we have switched to using the new Royal Mail International Tracked and Signed service which is faster, more reliable, trackable online and requires a signature. The bad news is that it is not available to all countries worldwide, notable exceptions include Australia, India & Brazil, who will receive their order via the Royal Mail International Signed service instead, which costs the same. ** nb - In 2020 USA dramatically increased their prices for os delivery services, apparently due to Covid-19 top returns The majority of our sunglasses and frames are used and therefore have wear and tear. We have tried our best to describe the condition of our products so that there are no surprises when you receive your order. You must read our help page before you purchase. This, and the corresponding gradings on the individual description pages, will give you the best indication as to the condition of each pair. If however you are unsatisfied with your purchase, we guarantee to refund the full amount of the item (less the cost of the postage) if the item is returned to us in the same condition within 14 days of purchase (UK customers 7 days)* † ‡. IMPORTANT - when returning items please adhere to the following:-
† - if costs have been incurred in receiving payment, ie commissions or bank charges which cannot be recovered, these will be deducted from refund. ‡ - this returns policy applies to purchases made for personal use only. top to qualify for european postal charges, your country must be listed here:-
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